We're sorry to see you've encoutered a problem, but we're eager to help.

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In an effort to streamline our claims process and get you taken care of in the quickest way possible, please submit the information below and include at least one picture showing the defect.

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Please note, film manufacturers require the defective film to be returned in order to receive a credit back to your account.  Please retain the defective film until instructed to return or until the claim has been finalized.